Privacy Policy

Effective Date: 25/11/2024

1. Information Collection

Personal Information: We collect personal details like name, email address, contact number, and government-issued photo ID during booking and check-in.

Payment Information: All payments are securely processed via Razorpay, and we do not store payment details on our servers.

Usage Data: Non-personal information like IP address, browser type, and session duration may be collected to improve our services.

2. Use of Information

We use collected information to:

• Confirm and manage bookings.
• Process payments securely via Razorpay.
• Provide tailored offers during Mahakumbh 2025.
• Enhance website performance and user experience.

3. Payment Policy

Payments are processed securely using Razorpay, and refunds are subject to our cancellation policy:

• Refunds are allowed only for cancellations made 48 hours before the check-in time.
• Cancellations within 48 hours result in the forfeiture of one night’s rent or the deposit.

4. Razorpay Integration

We use Razorpay for secure payment processing. Razorpay adheres to strict security standards, and payment details are encrypted during transactions.

For more details, please refer to Razorpay’s Privacy Policy.

5. Security of Data

We use standard security measures to protect your information. However, we cannot guarantee absolute security due to unforeseen circumstances like natural disasters or technical failures.

6. Guest Responsibilities

Guests must:

• Provide a valid government photo ID at check-in.
• Comply with our policies, including designated smoking areas and prohibitions on disruptive behavior.

7. Cookies and Tracking

Our website uses cookies to improve functionality. By continuing to use our site, you consent to the use of cookies.

8. Changes to Privacy Policy

We may update this Privacy Policy to reflect changes in our practices. Any updates will be posted here with a revised "Effective Date."

9. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Alarkpuri Sangam Resorts and Restaurants
Email: info@alarkpurisangam.com
Phone: +91 8737906519

Address: Arazi No-84, Arail Kachhar, Naini, Prayagraj -211008, Uttar Pradesh, India.